Hopelab: Project Milk

Designing strategies to improve the well-being of LGBTQ+ youth

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challenge

Hopelab supports and improves the health and happiness of young people through co-created interventions grounded in behavioral science and human-centered design. In partnership with CenterLink, Hopelab launched Project Milk in January 2020, a digital tool to support LGBTQ+ youth in navigating the day-to-day experience of growing up queer. Hopelab invited Desklight to conduct a one week design sprint to create a curricular strategy focused on non-crisis oriented mental health and well-being. Our task was to help the Hopelab team explore and develop criteria for ideal curricular flow through taxonomy structures, content dosage, pacing, navigation, and engagement patterns.

Hopelab: Project Milk

outcome

 

A focused design sprint

We began by taking a deep dive into existing research, prototypes, and early user testing results to identify baseline design criteria.

Our team then brainstormed a series of content structures, high-level pedagogical approaches, curriculum architectures, and strategies for increased interactivity and connectivity.

We were able to analyze options and refine them based on their appropriateness against identified design criteria and psychological targets. As a result, we were able to propose a comprehensive curriculum strategy that connected key content areas and delivery approaches to a macro level learning framework.

A path forward

Outcome

This work ended in a presentation of curriculum design options and recommendations to the Hopelab team, which included scaffolding of key content areas and design criteria using psychological targets, a framework for effective learning through high order pedagogical approaches, curriculum architecture directions, recommendations for content delivery using high order thinking, opportunities for meaningful user engagement, and key recommendations and suggestions for next steps.

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