McGraw Hill

Improving teacher workflow with new classroom tools.

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challenge

McGraw Hill, a titan in education publishing, was looking to improve their digital tools for Kindergarten - 5th grade teachers across the country. Desklight was asked to model human-centered design methods in order to equip in-house design teams to devise tool prototypes with the needs of teachers at the core of the design.

McGraw Hill

process

 

We worked side-by-side for four months with five specialized design teams: Authentic Student Work, Gamification, Data & Differentiation, Teacher Planning, and Whole-Class Instruction. Each week, we offered design methods training and resources to keep the five teams thinking about their project from a human-centered design perspective. This included short talks in our weekly team meetings, continuous coaching, as well as infographics, guides, and other materials that dealt with user research, design strategy, and new methods.

We began by speaking with K-5 teachers to understand their needs. Once the team had developed several prototypes based on the initial interviews, we brought these prototypes to teachers to further understand how effectively they were serving teachers.

Our Contributions Included:

  • User research
  • Data synthesis and insight finding
  • Capacity building
  • Curriculum design
  • Workshop facilitation
  • Design methods training
  • Design team coaching
  • User testing

Empower Teachers

Outcome

By building prototypes for easy-to-use platforms, McGraw Hill empowered teachers and improved classroom outcomes for teachers and for their students. This work has empowered the global education publisher to stay relevant and effective.

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