đ± Designing for Inevitable Learning

Learning is Culture
For many organizations, culture is not well understood. Culture is often seen as a byproduct rather than an asset that can be leveraged, and often described as a feeling rather than a tangible strategic lever that can allow them to adapt at the speed of disruption.
One of the most powerful, and overlooked, expressions of culture is how an organization approaches learning.
But what is a learning culture?
At Desklight, we see it as an environment where continuous learning, knowledge sharing, and experimentation are actively nurtured. A place where people are empowered to adapt, collaborate, and create solutions that fuel growth and resilience.
The problem?
Too often, âlearning cultureâ is reduced to a bullet point in HR strategies or a slide in leadership decks, something to assign, track, and complete.
But research tells a different story. Out of eight organizational culture styles identified by Spencer Stuart, a learning orientation ranks first or second in only 7% of companies. That means 93% of organizations risk losing their ability to adapt to the changes around them.
This article explores what it takes to build that kind of culture, one that energizes, retains, and grows your team. We share eight mindsets, each paired with a practical tip: a guideline for making learning both inevitable and something people genuinely want to be part of.
8 Mindsets for Inevitable Learning
1. Redefine What It Means to Lead Learning
I often begin my writing by looking up keywords. So I looked up ‘learn’.
Its oldest ancestor is a word that means ‘furrow’, a trench in the soil, ready to receive seeds.
Thatâs a radical reframing.
Learning isnât about acquisition or mastery. Itâs a posture.
Itâs the practice of curiosity, the willingness to challenge what you know.
Itâs exposure, nourishment, growth. The ability to adjust and thrive.
Survival doesnât depend on strength or intelligence, it depends on responsiveness to change, a truth Darwin made clear.
This idea of learning as cultivation is poetic, but itâs also deeply practical:
If we want learning to take root, we have to tend the soil.
Most organizations assume L&D owns the learning culture.
But learning shifts when leaders model curiosity, create safety, and coach others to grow.
Thatâs what Satya Nadella did at Microsoft.
He didnât just preach a growth mindset.
He listened first. Shared openly. Invited feedback from all levels.
And that shift, from responsibility to commitment, is everything.
Responsibility sounds like obligation.
Commitment is full of care, passion, and clarity.
Based on Amy Edmondsonâs metaphor: if the soil is fear, the seeds donât grow.
Quick Tip:
Ask your team: What makes it hard to learn right now?
Youâll uncover barriers that arenât technical, theyâre cultural.
2. Make Learning Inevitable, Not Optional
Many organizations treat learning like a side salad: nice to have, but not critical.
But in healthy teams, learning is infrastructure.
Itâs embedded in the flow of work, not bolted on afterward.
At Desklight, we believe learning is the engine of your organization.
Itâs how people get ready for whatâs next.
Itâs how behavior aligns with business strategy.
Itâs how change becomes possible and safe.
In high-performing orgs, learning shows up in:
- Teams rituals
- Stretch assignments
- Onboarding, and even exit interviews
According to McKinsey, organizations that invest in continuous learning and people development see, on average, 30% higher revenue growth.
Quick Tip:
Ask leaders: If your strategy succeeds, what will people need to know or do differently?
Then build learning from there.
3. Make Participation Part of the Story
Our brains are wired for story, not modules.
Yet learning is often delivered as isolated content, not a connected experience.
Instead, structure learning like a narrative:
A beginning (why it matters), a middle (hands-on practice), and an end (shared reflection).
When people co-create learning, not just receive it, they engage differently.
At IDEO, Desklight founder Erin Huizenga remembers a daily ritual: sharing something unfinished. That small act built trust, curiosity, and collective intelligence.
It also created permission to be a learner.
âLearning can be leveraged to carry promises among a group… and hey, itâs also a lot more fun.â
â Learning in the Wild
Quick Tip:
Let people design the experience:
- Co-create onboarding
- Host peer-led skill shares
- End meetings with: Whatâs one thing you learned lately?
- Encourage teams to create their own rituals
These are simple acts. But they build the kind of ecosystem where learning becomes inevitable. Â
4. Connect Learning to Real Work
Thereâs a myth that people donât want to learn.
What they donât want is irrelevant training.
Learning sticks best when itâs tied to something urgent, practical, and real:
- Launching a product? Introduce agile mindsets.
- Redesigning services? Practice co-creation.
- Growing a team? Teach feedback and facilitation.
The goal isnât just to support learning, itâs to activate it.
Quick Tip:
Think like a parent introducing new foods. Kids need multiple, varied exposures (at least 7) to something unfamiliar. So do adults.
Design repeated, multi-format touchpoints: videos, prompts, demos, all connected to real moments of work.
5. From Individual Growth to Collective Strategy
Learning becomes magnetic when people see how their personal growth fuels something larger than themselves.
This doesnât happen by accident, it takes intentional design.
Make the connection visible:
- Translate strategy into human capabilities
- Align individual goals with business milestones
- Model a ‘learn-it-all’ mindset (thank you, Satya Nadella): curiosity becomes a leadership competency.
- Celebrate when personal growth drives strategic outcomes
Quick Tip:
Ask in 1:1s: What skill do you want to grow this quarter?
Then connect it to your mission, metrics, and momentum.
Because learning isnât just development, itâs strategy in motion.
6. Measure What Matters
Itâs tempting to track whatâs easy: attendance, completion rates, test scores.
But the real markers of a learning culture?
- Psychological safety
- Willingness to take risks
- Sharing knowledge
- Asking for help
These donât show up in dashboards, but they show up in behavior.
Quick Tip:
Use lightweight, culture-centered pulse surveys:
- Whatâs something new you tried this month?
- When did you feel most like a learner?
- What risk did you take recently?
- Where did you stretch or struggle?
Make invisible learning visible.
7. Safe Environments: The Soil for Growth
Learning requires courage, and environments that honor it.
Too many workplaces reward certainty. Yet real learning demands curiosity, experimentation, and yes, failure.
Thatâs where psychological safety comes in, not as a concept, but as a lived, daily experience. It means people feel safe to take risks, speak up, and be themselves without fear of blame or punishment.
Leaders set the tone. When they model vulnerability, admit what they donât know, and treat mistakes as iterations (not weaknesses), they send a powerful message:
Here, learning isnât just allowed, itâs expected.
This isnât L&Dâs job alone. Itâs a shared, strategic act, between people, teams, and leaders.
Look for signals of a real learning culture:
- Managers who grow alongside their teams
- Protected time for development
- Learning embedded in rituals, not siloed in systems
- Clear purpose and feedback loops
Learning doesnât flourish in fear.
It flourishes in trust.
8. Lead Like Learning Depends on You
Learning wonât take root without the right environment. But what matters even more is how leaders show up inside it.
Itâs not about having all the answers. Itâs about modeling a learning posture: curiosity, humility, reflection.
One of the most powerful shifts a leader can make?
Moving from responsibility to commitment.
- Responsibility says: Iâll get it done
- Commitment says: I care deeply about the outcome, and the people involved
That shift builds not just better performance, but deeper belonging.
Ask yourself:
- When have I operated from obligation vs. excitment?
- What signals to my team that learning is safe here?
- What would change if I led more from commitment?
Ask your team:
- Whatâs one risk you took this month?
- When did you feel most like a learner?
- Where did you stretch, or struggle?
Real leadership isnât about control.
Itâs about creating the conditions for others to grow.
If You Remember Nothing Else
- Redefine Leadership: Curiosity is the new authority.
- Make Learning Inevitable: Embed it in the flow of work.
- Design for Participation: Story and co-creation drive retention.
- Connect to Real Work: Relevance is everything.
- Link to Strategy: Individual growth powers enterprise momentum.
- Measure the Real Stuff: Track courage, curiosity, and connection.
- Lead with Commitment: No safety, no learning.
Learning doesnât guarantee comfort. It guarantees evolution.
And when designed well, learning becomes not just what people do, but who they become, together.
Thatâs the work we love most.
If youâre ready to grow a learning culture that sparks curiosity, builds courage, and fuels real change, letâs start the conversation.
Letâs chat.